Last Updated: October 2025
At Master Fix & Repair, your privacy matters to us. We’re committed to keeping your personal information secure and only using it to deliver and improve our repair services. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with us.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect personal information in the following ways:
- Information you provide directly:
When you contact us, book a repair, or request a quote, we may collect:
- Your name
- Email address
- Phone number
- Device details
- Address (if pickup or delivery is arranged)
- Information collected automatically:
When you visit our website, we automatically collect data such as:
- IP address
- Browser type and version
- Pages visited and time spent
- Device type (desktop, tablet, or mobile)
2. How We Use Your Information
We only use your information to:
- Process your repair requests and provide services
- Communicate updates about your repair or inquiry
- Improve our website, services, and user experience
- Send special offers or service updates (only if you’ve opted in)
- Ensure legal compliance and prevent fraud
We do not sell, rent, or trade your personal information to any third party.
3. Cookies and Tracking Technologies
Our website uses cookies to provide a smoother browsing experience and understand how visitors interact with our site. You can choose to disable cookies in your browser settings. However, doing so may limit certain website features.
4. Sharing Your Information
Your information may be shared only when necessary to deliver our services:
- Service Providers: With trusted partners who help us operate our website, process payments, or deliver repairs.
- Legal Obligations: If required by law, court order, or to prevent fraud or misuse.
- Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of business continuity.
All partners are required to maintain the same level of privacy and security standards as we do.
5. Data Retention
We keep your personal data only as long as necessary to provide our services and comply with legal obligations. If you’d like us to delete your data, contact us at any time — unless we’re required by law to keep certain records (for example, invoices or service logs).
6. Data Security
We use industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. While no online system is completely secure, we take all reasonable precautions — including encryption and restricted access — to keep your data safe.
7. Your Rights
You have full control over your personal data. You may:
- Request access to the data we hold about you
- Ask us to correct or update inaccurate details
- Request the deletion of your personal information
- Withdraw consent for marketing communications at any time
To exercise these rights, simply reach out to us through our Contact Page.
8. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal data from minors. If you believe a child has shared information with us, please contact us so we can remove it.
9. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies before sharing any personal data
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect business, legal, or technical changes. Any updates will be posted on this page with the revised “Last Updated” date. We encourage you to review this page from time to time.
11. Contact Us
If you have any questions, feedback, or concerns about this Privacy Policy or how your data is handled, you can reach us at:
Master Fix & Repair
📍 Website: https://masterfixandrepair.com
📞 Phone: (843) 834-9802
📧 Email: info@masterfixandrepair.com
💬 Contact Page: https://masterfixandrepair.com/contact/