Last Updated: October 2025
Welcome to Master Fix & Repair. These Terms and Conditions outline the rules and guidelines for using our website and services. By visiting our website or booking a repair, you agree to comply with the following terms. If you do not agree, please refrain from using our services.
1. Definitions
- Company refers to Master Fix & Repair, also referred to as “we,” “our,” or “us.”
- Service refers to all repair services, website use, and related customer support offered through https://masterfixandrepair.com.
- Customer, You, or Your means the person using our website or service
- Device refers to any phone, tablet, or electronic item submitted for repair.
2. Use of the Website
You may browse our website freely for information or to request a repair. By submitting your details, you agree to provide accurate and complete information. You must not use our website for any illegal or harmful activity, including attempts to disrupt or damage the site or misuse personal data.
3. Service Agreement
When you request a repair, you agree with Master Fix & Repair to diagnose and service your device. All services are performed by trained technicians using genuine or high-quality OEM-grade parts. Repair turnaround times are estimates and may vary depending on part availability, damage severity, or unforeseen technical issues.
4. Pricing and Payments
- All prices are provided in U.S. dollars and are subject to change without prior notice.
- Quotes shared through the website or in-store are estimates and may change after full inspection.
- Full payment is required upon completion of the repair unless otherwise agreed in writing.
- We accept cash, credit/debit cards, and other approved payment methods.
5. Warranty
We provide a one-year limited warranty on most repairs, covering parts and labor related to the service performed.
The warranty does not cover:
- Physical or liquid damage occurring after the repair
- Tampering by a third party
- Software issues unrelated to the original repair
If a warranty claim is approved, we will re-repair or replace the defective part at no additional cost.
6. Customer Responsibilities
- Please back up all data before submitting your device for repair.
- We are not responsible for data loss, settings changes, or personal content on your device.
- Ensure your device is unlocked (if required) so our technicians can complete diagnostics.
- Provide accurate contact information to receive service updates.
7. Limitation of Liability
While we take every precaution to ensure safe repairs, Master Fix & Repair is not liable for:
- Indirect, incidental, or consequential damages
- Data loss, service interruptions, or replacement costs
- Device issues unrelated to the repair service
Our total liability under any claim shall not exceed the total amount paid for that repair.
8. Parts and Repairs
All replacement parts used are new or refurbished and tested for performance. We use high-quality, compatible components, but cannot guarantee they are manufacturer-original unless specifically stated. Repaired devices may contain both new and recycled materials that meet our quality standards.
9. Third-Party Links
Our website may contain links to other sites for convenience or additional information. We are not responsible for the content, privacy policies, or actions of third-party websites. Use of such sites is at your own risk.
10. Changes to Services or Terms
We reserve the right to modify or discontinue services, pricing, or these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services constitutes acceptance of the updated terms.
11. Governing Law
These Terms are governed by and interpreted in accordance with the laws of South Carolina, United States. Any disputes arising from these terms or your use of our services shall be resolved in state or federal courts located in South Carolina.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Master Fix & Repair:
Website: https://masterfixandrepair.com
Phone: (843) 834-9802
Email: info@masterfixandrepair.com
Contact Page: https://masterfixandrepair.com/contact/